1:What is your MOQ?
Usually our MOQ is 10pcs for stock items ,mixed color and size is ok . But if you want to custom orders 100 pieces /color . Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.

2:Can i get samples ?
Sure. We usually provide exsting sample for free. But a little sample charge for custom designs. Samples charge is refundasble when order is up to certain quantity. We usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our paypal, we will ship with our account. It takes about 5-10 days to reach.

3:How long is the samples lead time ?
For existing samples, it takes 3-5 working  days. They are free. If you want your own designs, it takes 7-10 days, subject to you designs whether they need new printing screen, etc.

4:How long is the production lead time ?
It takes 7 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.

5:What format of the file do you need if i want my own design ?
We have our own designer in house. So you can provide JPG, AI, cdr or PDF, etc. if you have your own sample , that will be great !

6:How many colors are available ?
We match colors with Pantone Matching System. So you can just tell us the Pantone color code you need . We will match the colors. Or we will recommend some popular colors to you.or we can send our factory the color chart to your best choose.

7:What is your payment item ?
Our normal payment term is TT 30% deposite after order signed and 70% against copy of B/L. We also accept LC at sight, Western union and money gram .

James
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Lucy Cheng
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Charles cheng
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Carin Xie
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